After upgrading an iPhone and iPad to IOS 8, the iPad may “ring” every time a phone call is received on the iPhone for same id user account that is used on the iPad. There is a setting in the FaceTime app that can be used to enable or disable this feature. Go to Settings, FaceTime and turn on or off the “iPhone Cellular Calls”. The description of feature “iPhone Cellular Calls” is “Use you iPhone cellular connection to make and receive calls when your iPhone is nearby and on Wi-Fi.”
User was unable to log into a PC, and user was getting error message that said, “The user profile service failed to logon. User profile cannot be loaded.” Another user account also received same error message when trying to logon. Admin user also received same error message when trying to logon. [more]Rebooting the system into Safe Mode with Networking and testing admin login did work. After a reboot, the same user was able to log into the PC without getting an error.
The Event Viewer had the following event:
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm to location \\?\C:\Users\TEMP\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
Resolution was to delete the iesqmdata_setup0.sqm file from the directory mentioned in the event log. After deleting the file, all users could log in successfully.
Users had intermittent connection problem to published applications when using Citrix NetScaler Access Gateway that provides access to a XenDesktop 7 site. Citrix receiver would spin saying “connecting to server” and then time out. The NetScaler was deployed prior to a recent subnet change. Connections worked ok when the user session was assigned to a server in the bottom half of the new subnet. If connection was assigned a server in the top half on the new subnet then no connection could be made.
It was determined that the subnet mask for the NetScaler was wrong. The subnet that contained the XenDesktop hosts was recently changed from a /24 to a /23 due to IP shortage. The resolution to the problem was to update the subnet mask for the NetScaler.
Be aware this change needs to be made via command line on the console of the VPX. Changing the subnet mask from GUI can break access to NetScaler web GUI. The subnet mask change can require that you remove and add a route.
Belarc Advisor (http://www.belarc.com/free_download.html) is free for personal use only. It is designed to provide a detailed report on your software and hardware, but can also be used to find product keys used for software on the system.
Windows Repair (All In One) (http://www.tweaking.com/content/page/windows_repair_all_in_one.html) is free to use. I first found out about it when I saw a technician from Microsoft install and run it while trying to fix Windows Update problems on a support call. The program can help fix a large majority of known Windows problems.