Blog: General

The Equifax data breach announced yesterday potentially affects 143 million U.S. consumers and is one of the largest breaches of personal information. The following steps can be taken by consumers to help protect against fraud and identity theft:

  1. Enroll in the free security services offered by Equifax -
  2. Place a security freeze on your credit file with each of the credit bureaus
  3. Monitor your financial accounts for unauthorized activity and report unauthorized activity immediately
  4. Obtain a copy of your credit report, review it for unauthorized activity, and report unauthorized activity immediately -
  5. Set up alerts on your debit and credit accounts to notify you of transactions, changes to your account, or other alerts offered by your financial institution

Additional details:

 The credit reporting bureau, Equifax, reported yesterday that they have been compromised. Non-public information affecting potentially 143 million U.S. consumers was stolen, primarily consisting of names, Social Security numbers, birth dates, addresses, and, in some instances, driver's license numbers. Additionally, credit card numbers for approx. 209,000 U.S. consumers and dispute documents for approx. 182,000 U.S. consumers were accessed. Further details from Equifax can be found here:

For information from a source independent of Equifax, Brian Krebs' coverage can be found here -

Additional information about the steps consumers can take to protect against fraud and identity theft:




CoNetrix Website | Contact Information

Cisco Hardware Issue with Clock Signal Component


On February 2, Cisco released information about an issue affecting many of their hardware systems. This issue may cause eventual hardware failure on specific models and hardware versions after 18 months or longer.

The most common affected systems include ASA 5506, 5508, 5516 firewalls, and 4321, 4331, and 4351 routers.

Details about the issue with a complete list of affected hardware is available at The "Field Notices" tab contains links to the specific hardware.

For CoNetrix Technology customers, we are currently reviewing all documentation to determine those customers with affected hardware. We will contact those customers when additional action is needed.

Other CoNetrix customers should review their installed Cisco hardware or contact their IT service provider as soon as possible.

CoNetrix Technology customers can contact Support at 806-687-8600 or with any questions or concerns.





iOS 9 now will "help you out" by having the device switch to cellular data if it thinks your Wi-Fi connection is too slow. This could end up using more of your cellular data than you'd like. This appears to be turned on by default after the upgrade. You can turn it off by going to Settings -> Cellular then finding Wi-Fi Assist at the bottom of the screen.


Registration for the new “.bank” domains is coming up soon. These domains could be prime Internet names in the future. A few quick notes: [more] 

  • Early “sunrise” registration will be May 18, 2015 with general availability on June 24th.
  • Registration will be limited to domain names with corresponding trademark, trade name, service mark, or bank name. 
  • There will be a verification procedure to ensure these domain names are only issued to valid financial institutions.
  • Banks should consider registering a trademark now to be able to register the associated domain during the sunrise registration period. 
  • Registration will be on a “first come, first serve” basis, so if a bank with similar names want the good domains, they need to register early.
  • More information is available at



When setting up a new user using Team Foundation Server, I got an error saying “The path … is already mapped in workspace …” The workspace listed belonged to another user that had previously used the computer. I was able to remove the previous user’s mapping with the command:

tf workspace /delete /collection:"TFSCollectionURL" workspace;owner

Since TFS considers both the computer name and the owner when comparing workspaces, there are a few things to remember:

  • If a computer is going to a new user and the computer name has not changed, the workspaces tied to this computer that belong to the previous owner should be removed.
  • If a user is getting a new computer and the computer name has changed, the user will need to configure new workspaces on the new computer or update the computer name associated with the workspace before they will be able to access the workspace on the new computer. You can update the computer name for a workspace by running this command on the new computer: 

tf workspaces /updateComputerName:oldComputerName workspacename /collection:"TFSCollectionURL"


Do you have an iPhone, iPad, or iPod with broken buttons? Do you want an alternate way of accessing features without using the buttons? Go to Settings, General, Accessibility, AssistiveTouch, and Set to On [more]

“AssistiveTouch allows you to use your iPhone if you have difficulty touching the screen or if you require an adaptive accessory.”

Turning on AssistiveTouch gives you a circle “button” on your screen that you can use to complete functions that real buttons would perform. You can move the circle around on your screen if you need to access that part of the screen for some other items.  

You can use AssistiveTouch to lock the screen (circle “button”, Device icon, and Lock screen icon), set mute, change volume, and other items. If it is your lock screen button that does not work, you can use AssistiveTouch to take a screen capture pic. Start by pressing the circle “button”, then Device icon, then press and hold normal Home button, and finally press the Lock Screen icon on AssistiveTouch. Also, you can use AssistiveTouch to do a power off by pressing the circle “button”, Device icon, and press and hold the Lock Screen icon until the “slide to power off” message appears.


After upgrading an iPhone and iPad to IOS 8, the iPad may “ring” every time a phone call is received on the iPhone for same id user account that is used on the iPad.  There is a setting in the FaceTime app that can be used to enable or disable this feature.  Go to Settings, FaceTime and turn on or off the “iPhone Cellular Calls”.  The description of feature “iPhone Cellular Calls” is “Use you iPhone cellular connection to make and receive calls when your iPhone is nearby and on Wi-Fi.”


User was unable to log into a PC, and user was getting error message that said, “The user profile service failed to logon. User profile cannot be loaded.”  Another user account also received same error message when trying to logon.  Admin user also received same error message when trying to logon. [more]Rebooting the system into Safe Mode with Networking and testing admin login did work. After a reboot, the same user was able to log into the PC without getting an error. 

The Event Viewer had the following event: 

Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm to location \\?\C:\Users\TEMP\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm. This error may be caused by network problems or insufficient security rights. 

DETAIL - Access is denied. 

Resolution was to delete the iesqmdata_setup0.sqm file from the directory mentioned in the event log. After deleting the file, all users could log in successfully.


Users had intermittent connection problem to published applications when using Citrix NetScaler Access Gateway that provides access to a XenDesktop 7 site.  Citrix receiver would spin saying “connecting to server” and then time out.  The NetScaler was deployed prior to a recent subnet change.  Connections worked ok when the user session was assigned to a server in the bottom half of the new subnet.  If connection was assigned a server in the top half on the new subnet then no connection could be made.

It was determined that the subnet mask for the NetScaler was wrong. The subnet that contained the XenDesktop hosts was recently changed from a /24 to a /23 due to IP shortage.  The resolution to the problem was to update the subnet mask for the NetScaler.

Be aware this change needs to be made via command line on the console of the VPX.  Changing the subnet mask from GUI can break access to NetScaler web GUI.  The subnet mask change can require that you remove and add a route.


Chip maker FTDI released an update that went out with recent Windows Updates. This FTDI chip is used in many USB devices. The chip is a USB to UART converter. There are many clones in the market and this update changed the manufacturer ID on these clones to zero, making them unusable on any machine ever again. FTDI has since backed down and have released an update that no longer does this, but the damage may already have been done. So if you had a USB device mysteriously stop working after installing Windows Updates, this may have been the cause. FTDI has a configuration tool that might could be used to set the ID back, if you know what it was to start with. [more]