News

New Platform for Incident Response Planning and Tracking

Tandem announces the release of Tandem Incident Management, a new software product for creating an incident response plan and tracking incidents as they occur.

"With the current cyber climate, our customers are facing significant operational and reputational risks," said Brady Cook, General Manager for Tandem. "Our goal with the release of Tandem Incident Management is to give our customers the tools they need to prepare for the inevitable and effectively manage incidents."

Tandem Incident Management software helps companies be proactive in their cyber resilience strategy. The user-friendly platform provides helpful features and recommendations based on the National Institute of Standards and Technology (NIST) SP 800-61 Rev. 2, Computer Security Incident Handling Guide. With a straight-forward method for creating a plan to handle incidents, alongside the ability to track response processes when incidents occur through the six stages outlined by NIST, Tandem Incident Management offers an all-in-one incident response solution, designed with security professionals in mind.

Tandem Incident Management is part of a comprehensive online suite of information security management products. To provide seamless sharing of data and help avoid duplication of information, Tandem offers integration features among Incident Management and Business Continuity PlanningVendor Management, and Policies. Other Tandem products include PhishingAudit ManagementRisk Assessment, and Cybersecurity. All Tandem products are available under the same secure website.

Tandem boasts unlimited users, friendly support, and resources for consulting beyond the software.

Professional services are available for financial institutions who want assistance with information security and compliance. CoNetrix offers Boost ISO Consulting designed to complement the capabilities maintained by the institution. Various services include: incident response, employee security awareness training, and full information security program development and support. For more information, visit https://conetrix.com/security/iso-consulting

For more information about the new product, visit https://conetrix.com/tandem/incident-management-software.

 

CoNetrix named Best IT/Technology Company for Third Year

The title for Best IT/Technology Company in Lubbock, Texas goes to CoNetrix for the third consecutive year. Multiple companies around the Lubbock area vied for KCBD's Best of the West designation. Viewers of KCBD News Channel 11 cast their votes through kcbd.com, selecting their favorite company in each Best of the West category.

CoNetrix was selected as the Best IT/Technology Company in Lubbock, Texas by those who participated.

"We are honored to be named the best IT company in Lubbock for a third year," said Rob Garrison, Chief Technology Officer for CoNetrix. "I believe it really speaks to our team's commitment to delivering excellent technology solutions and superior customer service."

For CoNetrix, the Best of the West designation follows the Best of Lubbock designation in October, where CoNetrix was voted Best Business Computer Technology Company, Best Computer/IT Services Company, and Best Workplace.

To see all Best of the West winners, visit: https://www.kcbd.com/best/ 

CoNetrix Technology is Lubbock's top provider of managed IT services, computer network support, and network security throughout Texas and New Mexico. The CoNetrix staff of 25 network engineers and support personnel hold more than 200 years of combined network and security experience. CoNetrix services are based on individual business requirements, making CoNetrix a first choice for small, medium, and large businesses in the region.

To learn more about the IT services provided by CoNetrix Technology, visit https://conetrix.com/lubbock

About CoNetrix
CoNetrix, LLC is a family of technology companies. CoNetrix Technology offers managed IT services as well as a suite of secure cloud computing offerings marketed as Aspire. CoNetrix Security provides information security consulting and testing to financial institutions. Tandem Security & Compliance Software® is online software helping organizations comply with information security requirements and regulations. AccountingWare® offers a suite of accounting software (ERP) modules to companies throughout the United States and Canada.

 

CoNetrix selected as the Best Place to Work and the Best IT Support Company in Lubbock [2020]

CoNetrix has been selected as the best large employer to work for in Lubbock, TX. Other notable finalists for the award included Tyler Technologies and the Texas Tech Health Sciences Center. CoNetrix was also selected for the 3rd year in a row as the Best Business Computer Technology Company and the Best Computer/IT Services company.  

Each year, the Lubbock Avalanche-Journal readers vote to select the best businesses and organizations in the city of Lubbock. The contest gives the Lubbock community several weeks to vote for businesses they believe provide the best products or services.  

"To be selected by our employees and the Lubbock community as the best place in Lubbock is a huge honor," commented Russ Horn, President of CoNetrix. "We are grateful to have the opportunity to build a great company and to hire exceptional people." 

In addition to being selected the Best Workplace in Lubbock, CoNetrix has also been named as the Best Business Computer Technology Company and the Best Computer/IT Services company for the 3rd year in a row. "We are grateful to our customers for selecting us as the best IT support company in Lubbock," said CoNetrix Chief Technology Officer, Rob Garrison. "We truly do have the best clients, and we aim to continue to provide the best customer service possible." 

About CoNetrix Technology 

CoNetrix Technology is Lubbock's top provider of managed IT services, computer network support, and network security throughout Texas and New Mexico. The CoNetrix staff of 25 network engineers and support personnel hold more than 200 years of combined network and security experience. CoNetrix services are based on individual business requirements, making CoNetrix the first choice for small, medium, and large businesses in the region. 

To learn more about the IT services provided by CoNetrix Technology, visit https://conetrix.com/lubbock

About CoNetrix 

CoNetrix, LLC is a family of technology companies. CoNetrix Technology offers managed IT services as well as a suite of secure cloud computing offerings marketed as Aspire. CoNetrix Security provides information security consulting and testing to financial institutions. Tandem Security & Compliance Software® is online software helping organizations comply with information security requirements and regulations. AccountingWare® offers a suite of accounting software (ERP) modules to companies throughout the United States and Canada. 

 


 

CoNetrix Champions 2020 National Cybersecurity Awareness Month

CoNetrix, a leading provider of information security and technology services, announces its participation in National Cybersecurity Awareness Month 2020. By becoming a champion, CoNetrix joins the national campaign to help businesses stay safer and more secure online.

A multi-layered and far-reaching campaign held annually in October, NCSAM was created as a collaborative effort between government and industry to ensure all digital citizens have the resources needed to stay safer and more secure online while also protecting their personal information. As an official Champion, CoNetrix reinforces their commitment to cybersecurity, online safety, and privacy.

"We enjoy being a part of this proactive movement," states Russ Horn, President for CoNetrix. "It is always our goal to help companies improve their security posture."

As a part of National Cybersecurity Awareness Month, CoNetrix is making available several resources to help security-conscious companies be more proactive with their security programs.

1 – "What to Consider When Choosing a Cybersecurity Provider" – A brief guide for choosing a company to provide cybersecurity services. View the guide.

2 – "Comprehensive Guide for Choosing Penetration Tests" – The guide discusses what is a penetration test, what type of penetration test is needed, and how to choose a pen testing provider. Although geared toward financial institutions, the guide can be helpful for any company interested in pen testing. View the guide.

3 – "Webinar Panel Discussion: Planning Penetration Tests to Meet Regulator's Expectations" – The webinar on November 4th will be beneficial for financial institution employees to learn about penetration testing guidance. The panel will discuss frequency of testing, what kind of tests are required and which tests are sufficient, and how to balance proper security testing with regulatory expectations. Attend the webinar.

For more information about NCSAM 2020, the Champion program, and how to participate in a variety of activities, visit https://staysafeonline.org/cybersecurity-awareness-month/. You can also follow and use the official NCSAM hashtag #CyberAware on social media throughout the month.

About CoNetrix

CoNetrix, LLC is a family of technology companies. CoNetrix Technology offers managed IT services as well as a suite of secure cloud computing offerings marketed as Aspire. CoNetrix Security provides information security consulting and testing to financial institutions. Tandem Security & Compliance Software® is online software helping organizations comply with information security requirements and regulations. AccountingWare® offers a suite of accounting software (ERP) modules to companies throughout the United States and Canada.

 

CoNetrix Security Rolls Out Cutting-Edge Audit Services

CoNetrix Security is excited to announce the launch of its new framework for conducting IT and cyber security audits. The updated IT Audit and Vulnerability Assessment ensures CoNetrix Security stays innovative in changing times. It provides financial institutions with a more comprehensive audit of cybersecurity controls while delivering the exceptional, actionable recommendations CoNetrix is known for.

The goals in this complete redesign of our audit framework include:

  • Increase focus on cybersecurity control verification.
  • Offer a modular program to ensure an audit scope that fits your specific needs.
  • Utilize the best standards (NIST Special Publications, the Center for Internet Security (CIS) Top Controls, manufacturer guidelines, etc.) and security industry best practices.
  • Better align the program with regulatory expectations (e.g. GLBA, FFIEC IT Exam Handbook, FFIEC Cybersecurity Assessment Tool (CAT), individual agency guidance).

Our increased audit scope now includes expansion in the areas of: Incident Response, Threat Intelligence Gathering/Usage, Asset Management, Patch Management, Cyber Event Detection, Monitoring Alerting and Review, Vulnerability Detection/Management, Vendor Management, External Connectivity, and more. For the full list of coverage, visit conetrix.com/audit-coverage.

"We want to help the financial industry with comprehensive products, so we listen carefully to financial regulators as we create our offerings," states Ed McMurray, General Manager for CoNetrix Security. "We aim to reflect a level of excellence and technical expertise that does more than provide a compliance checkmark on an exam, but actually helps fight an ever-increasing barrage of cyber attacks. The feedback we've received so far is positive and reinforces that this new audit framework is what is needed right now in the industry."

"Attackers are innovating, so we have to innovate," adds Russ Horn, President for CoNetrix.

With the new audit services from CoNetrix Security, financial institutions can expect a more comprehensive assessment of their information and cyber security controls, and come away equipped with actionable intelligence for their cyber defense program.

As of April 1, 2020, our new audit service is available to all customers who would like to use it. We will continue to offer the existing audit work program alongside the new audit framework until at least May 31, 2020.

About CoNetrix Security: CoNetrix Security is the security testing and consulting division of CoNetrix, LLC. CoNetrix Security serves financial institutions across the United States, performing more than 400 security engagements annually. Security testing services include: IT/GLBA Audits, Penetration Tests, and Vulnerability Assessments. Consulting services include ISO Support; development and maintenance of the institution's Information Security Risk Assessment, Business Continuity Plan, and Information Security Policies; assistance with the institution's vendor management program; consulting and services associated with the Cybersecurity Assessment Tool, and audit and exam management services.

For more information about CoNetrix Security, visit https://conetrix.com/security


About CoNetrix: CoNetrix, LLC is a family of technology companies and the parent company to CoNetrix Technology. CoNetrix Technology offers managed IT services as well as a suite of secure cloud computing offerings marketed as Aspire. CoNetrix Security provides information security consulting and testing to financial institutions. Tandem Security & Compliance Software® is online software helping organizations comply with information security requirements and regulations. nQativ® offers a suite of accounting software (ERP) modules to companies throughout the United States and Canada.

 

Response to COVID-19

With the rise of COVID-19, we find ourselves in unprecedented circumstances. As we work through this unique time in our history, we want to provide assurance to our customers by communicating CoNetrix's response to the COVID-19 crisis.

In order to follow federal guidelines and continue to meet the needs of CoNetrix customers, we are adapting our processes. Here is more information on how we are responding and adapting.

How is CoNetrix responding to COVID-19?

The CoNetrix Technology and CoNetrix Security teams are taking necessary precautions to keep our staff healthy and safe. Being a technology company with numerous remote workers already in place, we are in a unique position to continue service and operations in a remote capacity. Technology and processes are currently in place for employees to work remotely as needed. We are encouraging certain employees, positions, and job functions to work from home; however, we have not yet elected to have all staff work remotely. In the event we move to a completely remote workforce, we do not foresee a major impact on our customers or service. We are monitoring and following recommendations by US health organizations and will continue to adapt our business processes as new information comes out.

How will this impact my service?

As a general rule, we are not canceling scheduled projects if they can be performed remotely. We are providing our staff with the necessary technology and resources to continue to provide excellent customer support. If we have scheduled an in-person visit to your organization to complete a project, we will contact you to discuss the possibility of performing the same services remotely. If the project cannot be performed remotely, we will work with you to make appropriate arrangements.

Who do I contact if I need assistance or have more questions?

You can call or email your questions about our response to COVID-19 using the information below.

Phone Number: 806-687-8600
Email Address: info@conetrix.com

Additional resources about COVID-19

CDC - https://www.cdc.gov/coronavirus/2019-ncov/index.html

World Health Organization - https://www.who.int/emergencies/diseases/novel-coronavirus-2019

State Department - https://www.state.gov/coronavirus/

 

CoNetrix Wins Multiple Awards for the 2020 Cybersecurity Excellence Awards

CoNetrix was nominated in the 2020 Cybersecurity Excellence Awards recognizing companies, products, and individuals that demonstrate excellence, innovation, and leadership in the information security industry. The awards are produced by Cybersecurity Insiders in partnership with the Information Security Community on LinkedIn, tapping into the vast experience of over 400,000+ cybersecurity professionals to honor the world's best cybersecurity products, professionals and organizations.

CoNetrix had the honor of winning multiple awards in categories such as Best Cybersecurity Company, Managed Security Service, Cybersecurity Team of the Year. Below is a list of all the awards that CoNetrix won in the Cybersecurity Excellence Awards. Thank you to everyone who voted for our products and services!  

  • Cybersecurity Product / Service Awards
    • Managed Security Service - CoNetrix Technology Network Threat Protection (Gold)
    • Security Information and Event Management (SIEM) - CoNetrix Technology Cybersecurity Monitoring and Compliance solution (Gold)
    • Cybersecurity Audit – CoNetrix Security IT Audit and Penetration Testing Services (Gold)
  • Cybersecurity Company Awards
    • Best Cybersecurity Company (between 100 to 499 employees) – CoNetrix (Silver)
    • Cybersecurity Service Provider of the Year (between 10 to 49 employees) – CoNetrix Security (Gold)
  • Professional Awards
    • Cybersecurity Team of the Year, North America – CoNetrix Security Boost Consulting Team (Gold)
    • Chief Technology Officer of the Year (CTO) – Rob Garrison (Gold)
    • Cybersecurity Professional of the Year, North America – Brady Cook (Gold)
    • Cybersecurity Consultant of the Year – Ed McMurray (Silver)
    • Cybersecurity Educator of the Year, North America – Russ Horn (Silver)
    • Cybersecurity Marketer of the Year, North America – Brian Whipple (Silver)
    • Cybersecurity Woman of the Year, North America – Leticia Saiid (Silver)

 

About CoNetrix

CoNetrix, LLC is a family of technology companies and the parent company to CoNetrix Technology. CoNetrix Technology offers managed IT services as well as a suite of secure cloud computing offerings marketed as Aspire. CoNetrix Security provides information security consulting and testing to financial institutions. Tandem Security & Compliance Software® is online software helping organizations comply with information security requirements and regulations. nQativ® offers a suite of accounting software (ERP) modules to companies throughout the United States and Canada.

 

CoNetrix Hosts Simon Jackson to Inspire the “Power of One”

CoNetrix holds a company meeting and dinner annually in February, bringing in all employees, both local and remote, to gather in fellowship and share in success.

In choosing a location for our company dinner, Marvin Crossnoe, CEO of CoNetrix, shared "We look for an event venue that inspires our group to feel pride in our location here in Lubbock, and also provides an uplifting experience that we can share together as a single group." Crossnoe went on to say, "Our company is very diversified and it's important from a cultural standpoint that we provide times to get together to bond as a group."

In February, CoNetrix will visit the Science Spectrum & OMNI Theater to see an IMAX showing of the film "Great Bear Rainforest: Land of the Spirit Bear." The film, narrated by Ryan Reynolds features a subspecies of North American black bear that has white fur due to a rare genetic trait. "We are excited about this film," says Russ Horn, President for CoNetrix, "because it inspires us with a story of how one person can make a difference."

The story of the film centers on the work of Simon Jackson, who at the age of 13 founded the Spirit Bear Youth Coalition to save the endangered white Kermode by preserving its habitat from development. His work was so impactful, he received several honors, including being awarded Queen Elizabeth II's Diamond Jubilee Medal, being named as one of the 100 Angels of the Earth by UNESCO and, most notably, being honored as one of Time Magazine's sixty Heroes for the Planet – one of only six young people selected from around the world. His life's work was the focus of an internationally televised movie, Spirit Bear: The Simon Jackson Story.

"We were inspired by the history behind the film," said Horn, "and have invited Simon Jackson to speak at our annual company dinner about how one person can encourage change."

"The fact that Mr. Jackson was able to gather a coalition of over six million people over two decades is fascinating, and I'm excited to get to hear first-hand his experience in heading that up."

"Our people make our company. Each person brings strong initiative, integrity, ambition, and teamwork to create a place where you just love to come to work. I'm excited for Mr. Jackson to fly from Canada to share his experience with us."

About CoNetrix

CoNetrix, LLC is a full-service computer networking, software development, and security and compliance firm built on the principles of integrity, innovation, and initiative. CoNetrix has roots dating back to 1977, when it was founded in Lubbock, Texas. We now serve customers across the US, in all 50 states. CoNetrix, LLC is a family of four technology companies, including CoNetrix Security, CoNetrix Technology, Tandem, and nQativ.

CoNetrix Technology offers managed IT services as well as a suite of secure cloud computing offerings marketed as Aspire. CoNetrix Security provides information security consulting and testing to financial institutions. Tandem Security & Compliance Software® is online software helping organizations comply with information security requirements and regulations. nQativ® offers a suite of accounting software (ERP) modules to companies throughout the United States and Canada.

For more information about CoNetrix, visit https://www.conetrix.com/.

For more information about the film, visit https://greatbearrainforestfilm.com/.

For more information about the Science Spectrum & OMNI Theater, visit https://www.sciencespectrum.org/.

For more information about Simon Jackson and the Spirit Bear Youth Coalition, visit https://ghostbear.org/d-simon-jackson/.

 

CoNetrix Nominated for 2020 Cybersecurity Excellence Awards

CoNetrix has been nominated in the 2020 Cybersecurity Excellence Awards recognizing companies, products, and individuals that demonstrate excellence, innovation, and leadership in the information security industry. The awards are produced by Cybersecurity Insiders in partnership with the Information Security Community on LinkedIn, tapping into the vast experience of over 400,000+ cybersecurity professionals to honor the world's best cybersecurity products, professionals and organizations.

We encourage you to vote, and we would ask that you vote for our CoNetrix products and services if you feel they are deserving. Cast your vote in the following categories: 

  1.  Best Cybersecurity Company | CoNetrix 
  2.  Managed Security Service | CoNetrix Technology, Network Threat Protection
  3.  Cybersecurity Team of the Year | CoNetrix Security, Boost Consulting Team
  4.  Cybersecurity Audit | CoNetrix Security, IT Audit & Penetration Testing Services
  5.  Financial Services | Tandem Security and Compliance Software
  6.  Compliance Solution | Tandem Security and Compliance Software 

To find out more about Cybersecurity Excellence Awards click here. 

View all nominations for CoNetrix and Tandem

 

About CoNetrix

CoNetrix, LLC is a family of technology companies and the parent company to CoNetrix Technology. CoNetrix Technology offers managed IT services as well as a suite of secure cloud computing offerings marketed as AspireCoNetrix Security provides information security consulting and testing to financial institutions. Tandem Security & Compliance Software® is online software helping organizations comply with information security requirements and regulations. nQativ® offers a suite of accounting software (ERP) modules to companies throughout the United States and Canada.

 

CoNetrix Selected as Best IT/ Technology Services Company in Lubbock [2020]

For the second consecutive year, CoNetrix is selected as the best IT/Technology Services Company in Lubbock, TX during the KCBD Best of the West competition.

Each year, the public casts votes on the KCBD News Channel 11 website to select the best businesses in the Lubbock area. CoNetrix was selected as the best IT company in Lubbock, TX by those who participated.

"We are thankful to be selected for this award for the second year in a row," said Chief Technology Officer, Rob Garrison. "We are glad to know our customers continue to recognize our commitment to excellence."

CoNetrix Technology provides managed IT services, computer network support, and network security services in Lubbock, TX and to businesses across Texas and New Mexico. The CoNetrix staff of 25 network engineers and support personnel hold more than 200 years of combined network and security experience. CoNetrix services are based on individual business requirements, making CoNetrix a first choice for small, medium, and large businesses in Lubbock and the region.

To learn more about the IT services provided by CoNetrix Technology, visit https://conetrix.com/technology.

About CoNetrix

CoNetrix, LLC is a family of technology companies and the parent company to CoNetrix Technology. CoNetrix Technology offers managed IT services as well as a suite of secure cloud computing offerings marketed as Aspire. CoNetrix Security provides information security consulting and testing to financial institutions. Tandem Security & Compliance Software® is online software helping organizations comply with information security requirements and regulations. nQativ® offers a suite of accounting software (ERP) modules to companies throughout the United States and Canada.