Citrix Receiver 3.0 Problems

With the installation of the new Citrix receiver 3.0 (which includes the Citrix online plug-in 13.0) and subsequent versions (version 3.3 of the Receiver is currently available), the following issues have been encountered.

After installing Citrix Receiver 3.0 or newer, users cannot launch Published Applications from the System Tray Notification Area Menu.

In the previous PNAgent or Citrix plug-in, the list of published applications was displayed.

In the new version, when you click the Citrix Receiver icon from the Systray, the menu displayed is shown in the following screen shot (newer versions have even viewer options available from the system tray icon). [more]

Citrix published this statement as the reason for this change: "Receiver for Windows 3.0 Citrix has specifically deprecated support for the option of launching applications from the Notification Area menu to achieve a better and more intuitive user experience in Receiver deployments. This type of access on Windows 7 causes issues. Application access from the Notification Area is no longer consistent with Microsoft User Experience Guidelines."

Microsoft’s User Guidelines can be read here: http://msdn.microsoft.com/en-us/library/windows/desktop/aa511440.aspx . The Notification Area purpose and design is explained in this section: http://msdn.microsoft.com/en-us/library/windows/desktop/aa511448.aspx

The resolution provided by Citrix is to publish all applications to the start menu or desktop via the Deliver Console. While this is an acceptable solution, a lot of users are complaining because they are having to retrain users and dislike the lack of the availability of the ease of access. With the new version of the Receiver, the online plug-in is basically wrapped in the Receiver Experience package. This wrapper can be removed by deleting the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ReceiverInside. This will bring back the full functionality of the online plug-in to the notification area. Removal of this registry key also reverts the icon from the black square icon to the round blue icon users are used to seeing.

After installing Citrix Receiver 3.0 or newer, the receiver requires a server URL that uses SSL (https:\\). Any non-secure URL is not accepted within the configuration.

Citrix has designated the default configuration of the Receiver to require SSL for connections to the server store. Modifying this default configuration is not available through the client itself, however the following registry key addition will allow you to add non-secure URLs for the server path:

Under HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Dazzle

REG_SZ: AllowAddStore

Value: A

Note: Changing the value to A allows you to add non-secure URLs.

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