During the installation and setup of VMware Capacity Planner we ran across a couple of servers that were not receiving performance data. After looking at GPOs and permissions, the problem still existed. It was discovered faulty performance counters could cause the problem. We connected via remote desktop to the problematic servers and opened the performance monitor. There was no data present and all the monitor names were changed to numeric values. This meant the performance monitors were corrupt causing the problem with VMWare Capacity Planner. The bank staff said they would address the problem.