Here is how you can remove a corrupted message from a user’s mailbox using Microsoft Exchange Server MAPI Editor (MfcMapi): [more]

  1. Obtain MFCMapi from Microsoft’s website.
  2. Run the downloaded file and extract the files to an appropriate location.
  3. Run MFCMapi.exe
  4. Click Session -> Logon and Display Store Table.
  5. Select the appropriate profile (usually “Outlook”) and click OK.
  6. Select MDB -> Get Mailbox Table…
  7. Type the appropriate server name for the exchange server and click OK.
  8. Double click on the mailbox you’d like to manage.
  9. Expand the Root Container -> Top of Information Store
  10. Double click the mailbox folder where the corrupted message is contained.
  11. Find the corrupted message in the list.
  12. Right click the message -> Delete Message
  13. Choose Permanent delete passing DELETE_HARD_DELETE (unrecoverable) as Deletion Style and click OK.