Blog: switches

I was recently trying to factory reset a Cisco Express 500 switch for use at a customer site.  I researched Cisco’s website and other websites, but nothing I tried would work.  The basic steps are these:

  1. Hold down the mode button while applying power to the switch.
  2. After the mode lights turn amber, let go and the switch will reset to defaults.
  3. After a short time a port (usually port 1) light will start blinking.  Plug your workstation/laptop into that port.  Your workstation/laptop should then acquire a DHCP address from the switch.
  4. You should then be able to access the web GUI using the default IP address.

Unfortunately, none of the online documentation I read mentioned the fact that this only worked when Windows XP was the operating system.  Windows Vista or Windows 7 will not work.  I did not find this out until after the fact when another engineer, who had also struggled with this issue, informed me that this was the case. 


Cisco SGE2000 switches (and other Cisco switches) with a web interface still require that the running configuration get saved to the startup configuration.  Oddly, the option is buried under the “File Copy” menu option.  The “Save Configuration” menu option is for saving a backup (text) copy of the configuration.