Acceptable Use Policy

This is CoNetrix's Acceptable Use Policy (AUP). This AUP applies to customers, users of our services through our customers, and if applicable, visitors to our website. CoNetrix reserves the right to make changes to this AUP at any time, and without notice. The purpose of this AUP is to preserve the ability of CoNetrix to provide services to its customers and ensure lawful use of those services, as well as honor Internet norms. Therefore, CoNetrix reserves the right to determine, in its sole and exclusive judgment, which activities are unacceptable. Terms not defined in this AUP will have the definitions given to them in the Terms of Service (TOS).

  1. Lawful Purpose

    CoNetrix's services, and those provided by Customers using CoNetrix's services, may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any applicable law, regulation, this AUP, or our TOS is prohibited. Customers may not use CoNetrix's services to directly facilitate the violation of any particular law or regulation.

    CoNetrix expects its Customers to use good business judgment in their business conduct. The following list is designed to help guide Customers in determining if CoNetrix is a suitable service provider for their business. It is meant to provide you with examples of activities that may fall within this paragraph, and does not represent all unlawful uses of CoNetrix's services by Customers or End Users:

    • obscene speech, including, but not limited to, dissemination of pornography;
    • promoting violence or injury;
    • using defamatory or abusive language;
    • gambling, or similar activities such as pyramid or ponzi schemes;
    • promoting the sale or use of intoxicants;
    • instructing others in prohibited activities;
    • forging, misrepresenting, omitting or deleting message headers, return mailing information, or internet protocol addresses to conceal or misidentify the origin of a message;
    • excessive cross posting or multiple posting of the same or similar messages to one or more news groups;
    • creating or sending Internet viruses, worms or Trojan horses, flood or mail bombs, or engaging in denial of service attacks;
    • hacking, and/or subverting, or assisting others in subverting, the security or integrity of CoNetrix's services or systems;
    • soliciting information that is considered to be confidential, such as passwords or credit card information;
    • soliciting the performance of any illegal activity, even if the activity itself is not performed; and/or
    • acting in any manner that might subject CoNetrix to unfavorable regulatory action, subject CoNetrix to any liability for any reason, or adversely affect CoNetrix's public image, reputation or goodwill, as determined by CoNetrix in its sole and exclusive discretion.
  2. SPAM

    CoNetrix allows its customers to engage in email marketing that complies with the "CAN-SPAM" act. CoNetrix may suspend or terminate your account based on this SPAM policy even if your activity is allowed under CAN-SPAM, if, in CoNetrix's sole and exclusive judgment, your activities compromise CoNetrix's overall business interests. Should your use of CoNetrix's services cause CoNetrix to be "black listed," your account may be suspended.

  3. Copyright Infringement

    CoNetrix is registered with the United States Copyright Office pursuant to the Digital Millennium Copyright Act (DMCA). If your site has been copied by a CoNetrix Customer, or End User, in a way that falls within the terms of the DMCA, you must provide CoNetrix with proper notice of such an infringement. The DMCA contains very specific guidelines of what your notice must contain. These guidelines are available here: http://www.copyright.gov/title17/92chap5.html#512.

    CoNetrix's designated agent for receipt of notices pursuant to the DMCA is:

    Rob Garrison
    5225 S. Loop 289
    Suite 207
    Lubbock, TX 79424
    Email: abuse@conetrix.com

  4. Violations of Rights, Other than Copyright

    Customers, and End Users, may not engage in activity that infringes or misappropriates the intellectual property rights of others. This includes, but is not limited to, copyrights, trademarks, service marks, trade secrets, software piracy and patents. Customers and End Users may not engage in activity that violates recognized Constitutional rights. Customers and End Users may not use CoNetrix's services to defame, harass, abuse or threaten third parties. Complaints about such activity by Customers or End Users may be directed to abuse@conetrix.com.

  5. Child Pornography, Child Erotica and Bestiality

    You may not use the services to disseminate or display images classified under U.S. law as child pornography, child erotica and/or bestiality. CoNetrix is required by law to report the use of its services to disseminate or display child pornography.

  6. U.S. Export Laws

    You may not use CoNetrix's services to engage in a violation of U.S. export laws. More information about U.S. export laws may be found at: http://www.export.gov/exportcontrols.html

  7. Privacy

    CoNetrix's privacy policy may be found here conetrix.com/Privacy. Entities who provide services to CoNetrix may have privacy policies that differ from CoNetrix's. CoNetrix will be happy to provide you with the names of those businesses who provide services through CoNetrix to you, and links to their privacy policies, on your request.

  8. Suspension and/or Termination of Services, and Credits

    A Customer's failure to abide by any of the items set out in this AUP is grounds for suspension or termination of the Services or TOS. CoNetrix may also terminate the Services or TOS should this AUP be violated by an End User. Any termination or suspension may be undertaken with or without notice to a Customer or End User.

  9. Monitoring Services, Cooperation with Law Enforcement and Legal Documents

    To comply with applicable laws, CoNetrix may disclose information, including information that Customers or End Users may consider confidential, in order to comply with a court order, subpoena, summons, discovery request, warrant, regulation, or governmental request. CoNetrix assumes no obligation to inform a Customer or End User that information has been provided and in some cases may be prohibited by law from giving such notice. It may also disclose such information when it is necessary for CoNetrix to protect itself, or others, from harm.

  10. Security

    You are solely responsible for ensuring that your data is secure, that confidential information remains confidential, and that you do not expose your business to risks you are not prepared to assume. CoNetrix reserves the right to take immediate action to suspend or terminate a Customer's account if, in CoNetrix's sole and exclusive discretion, the Customer or End User is engaging in activities that jeopardize CoNetrix's security, the security of other Customers, or of the Internet in general. You may not be provided with advance notice that CoNetrix is taking such action.