Tandem is an online-based web application, designed to help financial institutions simplify and stay in compliance with complex information security regulations. The first Tandem product was released in 2008. Since that time, Tandem has grown into an 11-product suite and is used by more than 1,300 financial institutions in all 50 states.
About the Position
At its heart, this position is about creative problem solving. As part of the Tandem team, a Tandem Support Specialist will work to support the software in a variety of ways. This includes traditional forms of support, like helping customers over the phone or via email, but it also includes things like supporting the sales team by assisting with demonstrations or brainstorming new solutions and features with the development team.
Tasks & Responsibilities
Here are some examples of what you could expect to do as part of this position:
If so, here are some qualities and traits we would be interested in seeing from you:
Does this sound like you? If so, send your resume via email (email@example.com). We’ll look forward to hearing from you!