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Managed IT Services

Routine IT work, like updates, monitoring, and maintenance, is easy to put off until something breaks. CoNetrix Managed IT Services handles that work on a schedule, so your systems stay reliable and your team stays focused on the business.

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Proactive Care, Flexible Support

Our engineers monitor your network, install Microsoft and non-Microsoft updates every month, and keep track of your hardware and software. That steady upkeep finds weak spots early and cuts down on the surprise outages that interrupt your day.

If you already have someone handling IT, we can work alongside them, covering routine maintenance and extra requests so they can focus on bigger projects. If you don’t, we can be your IT department. You get regular business reviews to plan upgrades and make sure your technology is doing its job. 

Services

Our Managed IT Services are delivered through Network Advantage, with three levels to fit how much help you need. Prepaid Services gives you a set number of hours each month for projects and routine maintenance. Fixed Rate Services covers support and maintenance for your whole current environment for one flat monthly cost. Premier Services adds Tier 1 help desk support and optional after-hours support. Additional project work is billed at a discounted hourly rate. 

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  • Remote monitoring and alerting to catch failures before they become critical

  • Monthly installation of Microsoft and non-Microsoft updates on workstations and servers

  • Hardware, software, and patch inventory kept current

  • Preventative maintenance that finds and fixes issues early

  • Scheduled reports to support capacity management and upgrade planning

  • Scheduled business reviews of your environment’s health and performance

  • Tier 1 help desk and optional after-hours support with Premier Services

  • Security monitoring and management through Managed Security Services