VMware Virtual Machine Hanging When Mapping Network Drives

I was recently troubleshooting a problem where a terminal server, that happened to be a VMware virtual machine, could not browse the network.  Opening Explorer when drives were mapped would hang Explorer.  Opening Explorer with no drives mapped, but attempting to browse to a network location would hang Explorer.  Troubleshooting was complicated by this being a production server.

First, I cloned the server in VMware, renamed it, and rejoined the domain under the new name.  This allowed me to troubleshoot without further disrupting the users. [more]

Next, after extensive testing (resetting TCP/IP, cleaning DNS, running HijackThis, C-Cleaner, removing a bunch of software, etc.), I found that the Network Provider Order was incorrect.  VMware shared folders was listed first, followed by terminal services and then Windows Networking.  I reordered the list so that Windows Networking was first in the list, logged off and back on, and everything started working normally.  I replicated the fix to the production TS2 and users are able to browse the network.

Networking Terminal Server VMware